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TheHearthStore.com Privacy Policy

This privacy notice discloses the privacy practices for http://www.thehearthstore.com.

We recognize and respect your need for privacy and security as you visit our site. When you visit our site to view any pages, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about visitors to our site, we may use standard software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people use our site and which pages and features are most popular.

There are instances where you may elect to provide us with personal information. If you send us email, you are transmitting the information that appears to you in the form or the message. This will typically include information like your name, mailing address, email address, the kind of request you are making, and any other information necessary to fulfill your request. You never transmit personally identifying information that you do not enter yourself. And this is always voluntary. This information cannot be accessed or collected by us unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for responding to you directly regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to our privacy policy. You may opt out of any future contacts from us at any time.

Customers may subscribe to our newsletter by choosing to register on our home page. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings.

When you purchase merchandise from TheHearthStore.com, we will ask you to provide personal contact information needed to process your order, including name, address, billing and/or shipping address, email address, and phone number. This personal information is passed to us by PayPal. We use this information solely to ship to you the merchandise you order. The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We also collect contact information about gift recipients to ensure correct gift delivery. We do not use cookies and other methods to track your interactions with this site. However, PayPal uses cookies to facilitate the checkout process. Please visit the PayPal website for further information regarding their privacy policy. Also, please refer to our store policies on Security and Privacy for additional information pertaining to our online store.

Your personally identifiable information is not used for promotional or advertising purposes. We do not sell, trade, rent, or lease any customer personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. In addition, we take precautions within our organization to protect the personal information you submit via the website. Only employees who need the information to perform a specific job are granted access to personally identifiable information, and the computers in which we store personally identifiable information are kept in a secure environment. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the`event that we are required by law, however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental officials as we deem necessary or appropriate in connection with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.

We hope you find our website useful and informative. We are always willing to answer questions and receive suggestions. If you have either, please email the webmaster at webmaster@thehearthstore.com.

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